Cancellation policy

Subscription Products

You may cancel or pause your subscription at any time via your subscription login. To prevent processing of the upcoming delivery and charge, please make any changes at least 24 hours before your next billing cycle. your flower subscription will automatically renew for successive periods until cancelled.

If we are unable to process your payment, we will attempt to charge your account once more on the following day. Please ensure your payment information is current to prevent any missed deliveries. If payment is not successfully processed after the second attempt, no flowers will be delivered for that cycle. Depending on the subscription product selected, flowers will be delivered on the Friday or Monday following a successful payment.

Our subscription products are exclusively available for purchase online.